Welcome to the MediSync Help Center

Find answers to common questions and step-by-step walkthroughs for everything MediSync can do. Pick the section that matches how you use MediSync.

For everyone

• Getting started — sign in, accept an invitation to your clinic, and secure your account with two-factor authentication.

For clinic staff

• Clinic admin — set up your organization, choose a plan, invite teammates, and decide which features your clinic uses.
• Receptionist — add and import clients, book and reschedule appointments, check clients in, and manage tags.
• Practitioner — your daily schedule, client notes, and medical history.

For clients

• Client Portal — register, book appointments, and view your records. Some client features are still rolling out — each page marks what's live today.

Can't find what you need?

Head to Reference for frequently asked questions, troubleshooting tips, and how to reach our support team.

For AI agents

We publish this documentation in formats that are friendly to LLMs and scripted tooling.

• llms.txt — a short, machine-readable index of every page (title, URL, description). Follows the llmstxt.org convention — most AI assistants look for it automatically.
• llms-full.txt — the full concatenated Markdown of every docs page in one download. Use this when you want an entire knowledge dump in one shot.
• .mdx on any page URL — append .mdx to any docs URL to fetch just that page as raw Markdown. For example /en/docs/clinic-admin/modules.mdx. Every docs page works this way in both /en and /ar.

Every docs page also has a copy-as-Markdown button and an "Open in ChatGPT / Claude / other AI" dropdown at the top-right — handy for pasting a single page into a chat.