MediSync — Help
For clients

My pregnancy

Count your baby's kicks and log symptoms in the client portal so your clinic can see them.

My pregnancy

The My pregnancy page in the client portal lets you:

  • Count your baby's kicks and save each counting session.
  • Log symptoms such as blood pressure, morning sickness, mood or weight.

Your clinic's care team can see everything you save here on your pregnancy record.

The clinic is not alerted when you save an entry, and nobody watches these entries in real time. If you are worried about your baby's movements or about any symptom, call your clinic now. In an emergency, call your local emergency number.

Before you start

You need two things:

  1. A client portal account. See Register.
  2. Access from your clinic. Tell your clinic the email address you use to sign in to the portal. A staff member links your account to your pregnancy record. Your clinic must use the Women's Health features in MediSync for this.

Until your clinic links your account, the page shows No pregnancy portal access yet. Please contact your clinic.

Open the page

  1. Sign in at app.medisync-solutions.com. See Sign in.
  2. On the home page, click My pregnancy.

You can also bookmark app.medisync-solutions.com/pregnancy to open it directly.

Count kicks

  1. In Kick counter, tap the large round button each time you feel a kick. The number on the button goes up by one. The text under it reads Tap for each kick.
  2. When you finish, click Save session. MediSync saves the number of kicks with the time of your first tap. The counter goes back to 0.
  3. To start again without saving, click Reset.

The counter is not saved until you click Save session. If you close or reload the page before that, the count is lost.

Your latest sessions show under Recent, with the number of kicks and the date and time.

Log a symptom

  1. In Log a symptom, open the list and pick a type: blood pressure, morning sickness, mood, weight or other.
  2. Fill in the boxes:
    • For blood pressure: type the two numbers in the Systolic and Diastolic boxes.
    • For the other types: type a number from 1 to 10 in the Severity (1-10) box.
    • Optional: add a few words in the Note (optional) box. For weight, write your weight in the note.
  3. Click Save. The boxes clear.

Your latest entries show under Recent.

What you see under Recent

  • Up to the 5 latest entries in each section.
  • Entries that clinic staff recorded for you also show here.
  • You can't edit or delete an entry in the portal. If you saved one by mistake, ask your clinic to remove it.

What your clinic sees

Staff who can open your pregnancy record see every kick-count session and symptom you saved, with the date and time. Each entry is marked as reported by you, so they can tell it apart from entries they recorded themselves.

Common problems

I see "No pregnancy portal access yet. Please contact your clinic." Your clinic has not linked your portal account yet. Call the clinic and give them the email address you use to sign in. It must be the same address, with no typos.

My clinic says they can't find my account. You must register in the portal first. The clinic can only link an account that already exists.

I clicked Save session but the number did not go back to 0. The session was not saved. Check your internet connection and try again. If it still fails, contact your clinic.

I go to more than one clinic. The page shows the data of one clinic only, and you can't choose which one. If you need it for a different clinic, contact your clinic.

I can't find a medical answer here. This page only records information. It doesn't give advice. Contact your clinic with any medical question.

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