Sign in to the client portal

Open app.medisync-solutions.com and you'll land on the sign-in page.

With email and password

1. Enter your email.
2. Enter your password.
3. Click Login.

If you have two-factor authentication enabled, MediSync asks for a 6-digit code from your authenticator app after the password step.

With Google

Click Login with Google on the sign-in page and pick the Google account tied to your registered email. The first time you use this, MediSync links the Google account to your client account.

Forgot your password

1. Click Forgot your password? on the sign-in page.
2. Enter your email.
3. Check your inbox for a reset link (it expires after a short window).
4. Click the link, enter a new password, confirm it.
5. You'll be taken to the sign-in page to sign in with the new password.

If the email doesn't arrive:

• Check your spam folder.
• Confirm the email you entered is exactly the one your clinic has on file. Typos are the most common cause.
• If you're not sure which email is on your account, call the clinic and ask them to confirm.

Staying signed in on shared devices

On a public computer (a clinic kiosk, an internet café), sign out when you're done — click your name in the top-right → Sign out. If possible, use Private / incognito mode so nothing about your visit is cached locally.