Women's Health

The Women's Health module adds pregnancy care to MediSync. When it is installed:

• Every client whose sex is not recorded as male gets a Pregnancy tab on their profile. Staff record pregnancies, track the antenatal checklist and fetal growth, and see what the client logged in the client portal. See Pregnancy care.
• Clients with portal access can log kick counts and symptoms from the client portal. See My pregnancy.
• You can send automatic messages to clients at key pregnancy milestones.

Only an Owner or Admin can do the tasks on this page.

Install the module

The module needs the Client Management and Appointment Scheduling modules. Install them first if they are not installed.

1. In the sidebar, under Administration, click Modules.
2. Find the Women's Health card.
3. Click Install.

If a required module is missing, MediSync shows Install dependencies first with the list of missing modules. Install them, then try again.

For more about modules, see Modules.

To turn the module off, click Uninstall on the same card. The Pregnancy tab disappears from client profiles.

Open the module settings

1. Go to Administration → Modules.
2. On the Women's Health card, click View details.
3. Scroll to Configuration.

The Configuration section has two parts: Pregnancy milestone outreach and Antenatal checklist template.

Set the default antenatal checklist

Every new pregnancy starts with an antenatal checklist: labs, screenings, vaccinations and exams, each with a week range. By default, MediSync uses a built-in list. The Antenatal checklist template card shows it with the note Using the built-in default. Customize it to add, edit, or remove items for new pregnancies.

To use your own list:

1. In Antenatal checklist template, click Customize. MediSync copies the built-in items into your own editable list.
2. To add an item, click Add item, then fill in:
   • Item name
   • Category: Lab, Screening, Vaccination or Exam
   • From week and To week: the gestational weeks when the item is due.
3. Click Save.
4. To change an item, click its pencil icon, edit it, then click Save.
5. To remove an item, click its trash icon. There is no confirmation step.

To go back to the built-in list, click Reset to default. Your custom items are removed.

Changes apply only to pregnancies recorded after the change. The checklist of a pregnancy that already exists does not change. Staff can still add, edit or remove items on each pregnancy's own checklist.

Send milestone messages

MediSync can send a short, friendly message to a client when her pregnancy reaches week 8, 12, 20, 28, 36 and 40. The messages congratulate the client and remind her about her antenatal visits and scans. The text is fixed; you can't edit it.

A client gets a message only when all of these are true:

• Outreach is on for your clinic.
• Pregnancy milestone updates is turned on in the client's profile.
• The client has an active pregnancy recorded.
• The client has a phone number or an email address.

Turn outreach on or off

1. Open the module settings (see above).
2. In Pregnancy milestone outreach, click Enable. The card shows Outreach enabled.
3. To stop all milestone messages, click Disable. The card shows Outreach disabled. No messages are sent, even to clients who opted in.

Turn it on for a client

1. Open the client's profile and edit the client.
2. Go to the Clinical step.
3. Turn on Pregnancy milestone updates.
4. Save the client.

See Add a client for the full client form.

When and how messages are sent

• Day: on the day the pregnancy reaches the milestone week. The week is calculated from the pregnancy's dating. MediSync does not send messages for milestones that have already passed.
• Time: between 08:00 and 21:00 in the client's Timezone. If the client has no timezone, the message can go at any hour of that day.
• Channel: one message per milestone, by SMS or email.
  • If the client's Preferred Communication is Email, MediSync sends an email. If she has no email address, it sends SMS.
  • Otherwise MediSync sends SMS. If she has no phone number, it sends an email.
  • WhatsApp is not used. A client who prefers WhatsApp gets SMS.
• Language: the client's Preferred language. If it is empty, your clinic's language. The text exists in English and Arabic.

SMS needs a working SMS provider. See SMS providers and fallback.

Give staff access to pregnancy records

Other staff can't record a pregnancy, update the checklist or add fetal measurements unless you give them more permissions. The built-in Doctor and Nurse roles do not include these permissions.

To let a doctor or nurse work with pregnancy records, give them a role that includes the pregnancy permissions in the Clinical group: View pregnancies, Record pregnancies, Edit pregnancies, Delete pregnancies, Update antenatal checklist, Record fetal measurements and Delete fetal measurements. See Staff & roles.

To give a client portal access from the Pregnancy tab, the staff member also needs permission to edit clients.

Common problems

The Pregnancy tab is not on a client's profile. Check that the module is installed and that the client's sex is not recorded as male. The staff member also needs permission to view pregnancies.

I can't find the checklist or outreach settings. Open them with View details on the module card, not with Configure. If you see Install this module to access configuration options., the module is not installed.

A client didn't get a milestone message. Check each condition in Send milestone messages. Also check that the pregnancy is still active and that the client's phone number or email address is correct. For SMS, check your SMS provider.

I changed the checklist template but an existing pregnancy still shows the old items. This is expected. The template only applies to new pregnancies. Edit the existing pregnancy's checklist from its Pregnancy tab.

A doctor can see pregnancies but can't record one. The built-in roles only give read access. Add the pregnancy permissions to the doctor's role.